Retail
Asking questions and writing accurately
Writing accurately using the correct grammar. Asking questions, listening and speaking clearly.
Dealing with a complaint confidently
Dealing with a customer complaint confidently and effectively.
Offering ideas and proofreading a proposal
Helping a customer make a decision and using the right grammar in writing.
Responding to an email order and checking spelling
Understanding an email from a customer, writing a reply and checking spelling.
Sharing ideas and promoting products online
Sharing ideas and brainstorming, checking for grammar and spelling and reviewing promotional text.
