What do you really think of us?
Post categories: Inside ³ÉÈËÂÛ̳ Red Button
| 10:56 UK time, Wednesday, 7 October 2009
Since our Red Button blog appeared you have been great at feeding back to us about what you like and don't like; what works well and what doesn't and we've enjoyed the fact that you want the best out of the Red Button service as much as we do!
Now you have the chance to tell others how you feel and to influence what we do in 2010 and beyond!
The ³ÉÈËÂÛ̳ Trust, the ³ÉÈËÂÛ̳'s governing body, is holding a public consultation about ³ÉÈËÂÛ̳ One, ³ÉÈËÂÛ̳ Two, ³ÉÈËÂÛ̳ Four and ³ÉÈËÂÛ̳ Red Button. Go to to have your say.
It's the Trust's job to get the best out of the ³ÉÈËÂÛ̳ for licence fee payers. One of the ways they do this is by carrying out an in-depth review of each of the ³ÉÈËÂÛ̳'s services at least once every five years. They're currently reviewing the ³ÉÈËÂÛ̳ Red Button, and they'd like to know your views.
We have a published remit, captured in a Service Licence, which is also published on the ³ÉÈËÂÛ̳ Trust website. It's where we set out our stall about what content we will show on Red Button and how we intend to promote the very best of the ³ÉÈËÂÛ̳'s values.
You more than most understand what you can find behind the ³ÉÈËÂÛ̳ Red Button service: continuous and constantly updated news, information, education and entertainment for all digital TV audiences, offering interactive video, audio, pictures and text. But how well do you think we are doing and how do you want to see us innovate as technology in your TV develops?
The public consultation is now open and runs until Friday 18th December. The ³ÉÈËÂÛ̳ Trust would like to know:
- How often do you use the ³ÉÈËÂÛ̳'s red button and how do you access it?
- If you have used Ceefax, how well do you think ³ÉÈËÂÛ̳ Red Button works as a digital replacement for the Ceefax text service?
- ³ÉÈËÂÛ̳ Red Button is meant to offer continuously updated news, information, education and entertainment. How well do you think ³ÉÈËÂÛ̳ Red Button does this?
- If you have pressed the Red Button to access extra coverage of sports (e.g. Wimbledon, Formula One, Olympics) music events (Glastonbury, The Proms, one off concerts etc) or supporting services for entertainment programmes such as Strictly Come Dancing or Eurovision, what do you think of this programming?
- How easy do you find it to use the ³ÉÈËÂÛ̳'s Red Button service?
- What do you think would make the ³ÉÈËÂÛ̳ Red Button service better?
If you'd like to take part, the easiest way to do this is by visiting the and filling in the online questionnaire.
If you prefer you can also write to them at:
³ÉÈËÂÛ̳ Trust Red Button Service Review
³ÉÈËÂÛ̳ Trust
180 Great Portland Street
London W1W 5QZ
Or you can call 0800 0680 116 for more information.
It's 10 years since we started on this journey of bringing interactive TV to the great British public and we truly believe that we offer viewers innovative content and the opportunity to engage with the very best of enhanced ³ÉÈËÂÛ̳ television and radio programming.
We hope that we find messages of support as well as ones outlining how we can improve the service and we look forward to seeing your comments published by the ³ÉÈËÂÛ̳ Trust in 2010.
John Denton is Managing Editor for ³ÉÈËÂÛ̳ Red Button
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