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What are my training requirements at the ³ÉÈËÂÛ̳?

Everything that you will need to know about the ³ÉÈËÂÛ̳'s training requirements and how to complete them.

Updated: 9 October 2024

The ³ÉÈËÂÛ̳ regards safety and legislative compliance as being of the highest priority. Because of this all workers are required to complete some online mandatory training in basic safety awareness and on the importance of data protection and cyber security. In addition to this, and depending on role, some further mandatory training may be required.

As a freelancer working for the ³ÉÈËÂÛ̳, you too are required to complete mandatory training. If you are unclear what training you are required to do you should speak to the person who is responsible for hiring you, or use our new training support pages.

In order to complete your mandatory training you will require access to myDevelopment, the ³ÉÈËÂÛ̳’s online training system.

How to Access Your Training in myDevelopment

  • This page provides training information for Freelancers engaged via SmartBook (the ³ÉÈËÂÛ̳ booking system for most UK freelancers). They will have a HR personnel number, a seven digit Smartbook booking number and accept bookings and claim their payments on the Freelance Payment Portal. If this does not apply to you, please visit the External Partners Mandatory Training page.

  • An External Partner is someone engaged outside of the ³ÉÈËÂÛ̳ HR system. They don’t have a HR personnel number. This includes contractors, individuals engaged via ACON and freelancers engaged outside of SmartBook. Please visit this page to view your training information.

Freelancers log in using the to complete their mandatory training, instead of using any previously issued username and password.

What You Need to Know

Once you’ve been booked to work for the ³ÉÈËÂÛ̳, you will automatically receive an invite to ³ÉÈËÂÛ̳ Login, up to 14 days before your start date.

When you have set up your authentication, you will be able to log into myDevelopment via ³ÉÈËÂÛ̳ Login. If you already have a ³ÉÈËÂÛ̳ IT account and email address you can continue to use this to access myDevelopment. We recommend that the ³ÉÈËÂÛ̳ Login account using your personal email address is set up in case the ³ÉÈËÂÛ̳ IT account and email is removed and access to systems is still needed.

Help & Support

If you have any questions, please speak to your ³ÉÈËÂÛ̳ contact.

FAQ's

Freelancers access training in myDevelopment via ³ÉÈËÂÛ̳ Login. Access will be provided via email once contracted with the ³ÉÈËÂÛ̳, up to 14 days before your start date.

If you continue to have issues, please get in touch with your ³ÉÈËÂÛ̳ contact or call the IT Helpdesk (or Eng Ops if you’re from News).

The freelancer site.

If you continue to have issues, please get in touch with your ³ÉÈËÂÛ̳ contact or .

Existing Freelancer users will be unaffected and should continue to access myDevelopment using ³ÉÈËÂÛ̳ Login as before. We recommend that you set up the ³ÉÈËÂÛ̳ Login account using your personal email address in case the ³ÉÈËÂÛ̳ network login is removed and you still need to have access.

Up to 14 days before your start date as long as it has been raised in advance.

Your booking may not have been raised yet or your email address may have been entered incorrectly – please get in touch with your booker.

Your personal email address that you provided at the time of being booked or your ³ÉÈËÂÛ̳ email address if you have one.

You can reset it via ³ÉÈËÂÛ̳ Login as a self-service facility via the link to the existing external page. 

Speak to the person who contracted you.

You might not have been set up yet if you were booked last minute but have worked for the ³ÉÈËÂÛ̳ before – check with your ³ÉÈËÂÛ̳ contact.

³ÉÈËÂÛ̳ Login Single Sign on (SSO) means you don’t have to enter your username and password every time, as this is intelligence/risk based (i.e. different device, different location detected then you will have to log in), but if same device, same location, you won’t.

12 weeks after the end date provided or after 12 weeks of inactivity in myDevelopment - whichever happens first.

Training accounts/records are held in myDevelopment for 50 years after leaving the business.

You should contact HR who will change your email address in SAP

You’ll have one account that you access your training through – it will be set up at the point of your first booking.

A mobile phone is not mandatory however it is highly desirable as 3 of the 4 authentication methods do require one. If a mobile phone is not available, then a USB security key (also known as YubiKey) can be ordered via the MyIT request portal. Note there is a cost and lead time to get this completed – please speak to your ³ÉÈËÂÛ̳ Contact.

Training: External Partners

  • An External Partner is someone who isn’t engaged through SmartBook and includes ACON and Work Experience.

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