When users switch to full screen, programmes may display a blank听screen.
This problem occurs on PCs with Windows 8.1 or below听installed and is due to incompatibilities between the computer鈥檚 hardware (the machine itself) and the media player mode we use to play the programme.
You may find that听maximising听the browser window is helpful as an interim measure.
If you鈥檙e seeing a blank screen regardless of whether you鈥檙e using full screen or not read the听Why is听there a blank screen where programmes would normally play? page.
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