Bank says mobile services now restored to customers

Bank of Ireland mobile banking services have been restored to customers after an outage on Thursday, the bank said.

It said there was a "technical issue" in the afternoon which "required us to take it offline while we fixed the problem".

The bank apologised to customers for the inconvenience caused by the outage.

It added that payments made throughout the day would be credited to payees accounts as usual.

The bank has not said what caused Thursday's outage.

In August of last year, Bank of Ireland technical faults allowed people to withdraw funds despite having little or no money in their accounts.

Large queues formed at many cash machines in the Republic of Ireland after word of the glitch spread.

The bank warned that transfers and withdrawals would still be applied to customers鈥 accounts.

In March last year, the bank was fined 鈧750,000 (拢643,000) by the Data Protection Commission (DPC) following an investigation into 10 data breaches involving the bank's Banking 365 system.

In April 2022, Bank of Ireland was fined 鈧463,000 (拢397,000) for data breaches affecting more than 50,000 customers.

In December 2021, it was fined 鈧24.5m (拢21m) by Ireland's Central Bank for regulatory breaches related to its IT systems and related internal controls.