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What is the relationship between journalists and their audiences? Reporters covering the Omicron variant say they’ve received abuse from people angry about the government’s response – and blaming the journalists. One newspaper group announced they’ve had to disable reader comments altogether on their coverage of the tragedy in the English Channel. So are the trolls making it impossible to have a healthy debate between reader and reporter? Plus, Jack Dorsey, founder of Twitter, is stepping away from the company. What are the big tasks facing new CEO Parag Agrawal?

Guests: John Thornhill, Innovation Editor and Tech Columnist at the Financial Times; Rizwana Hamid, Director of the Centre for Media Monitoring; Isobel Asher Hamilton, Senior Tech Reporter at Insider; Ian Carter, Editorial Director at Iliffe Media; Rebecca Whittington, Online Safety Editor at Reach.

Studio engineer; John Boland

Producer: Hannah Sander

Presenter: Katie Razzall