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Going Lean: Health and the Toyota Way

Dr Kevin Fong visits a public hospital in the US to discover how the principles of lean management is affecting patient care.

In the third programme in the series, Dr Kevin Fong explores the concept of 鈥榣ean鈥 in healthcare. He visits Toyota鈥檚 largest car assembly plant in the United States and discovers how the company鈥檚 legendary management philosophy 鈥 the Toyota Production System 鈥 is being implemented in hospitals, in an effort to improve patient care. Toyota鈥檚 philosophy of continuous improvement aims to increase quality and flow whilst decreasing cost. But whilst this may work well for the mass production of cars, can it really improve the care of individual patients?

Available now

27 minutes

Last on

Tue 26 Jul 2016 14:32GMT

Learn more with The Open University

Learn more with The Open University

To find out more about how the NHS has been trying to sustain success through a culture of improvement and learning from failures, visit , the home of free learning from The Open University.

Broadcasts

  • Mon 25 Jul 2016 21:32GMT
  • Tue 26 Jul 2016 01:32GMT
  • Tue 26 Jul 2016 02:32GMT
  • Tue 26 Jul 2016 03:32GMT
  • Tue 26 Jul 2016 04:32GMT
  • Tue 26 Jul 2016 06:32GMT
  • Tue 26 Jul 2016 14:32GMT

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