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Has Uber Lost Its Way?

Lawsuits, management resignations, grumpy drivers, a boycott campaign, heavy losses - has the ride-sharing service taken a wrong turn? Ed Butler investigates.

Lawsuits, management resignations, grumpy drivers, a boycott campaign, heavy losses - has the ride-sharing service taken a wrong turn?

The woes of Uber's global chief executive Travis Kalanick have mounted further in recent weeks - first an embarrassing video of an angry spat he had with one of his own drivers went viral, then his company president stepped down.

Presenter Ed Butler asks software engineer Leslie Miley, who worked on a recent recruitment drive for Uber, whether there is a fundamental problem with the company's workplace culture. He also hails a cab in Cairo, and speaks to the head of Uber in Egypt, Tino Waked, about how one of the biggest challenges he faces is introducing his country's drivers to their first ever smartphones.

Plus, we hear from the 成人论坛's tech correspondent in Silicon Valley, Dave Lee, about how big a threat the #DeleteUber boycott campaign poses to the company.

(Picture: A protester in Paris wears a shirt displaying the Uber logo; Credit: Geoffroy Van der Hasselt/AFP/Getty Images)

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18 minutes

Last on

Fri 24 Mar 2017 13:32GMT

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  • Fri 24 Mar 2017 08:32GMT
  • Fri 24 Mar 2017 13:32GMT

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