Solving Virgin Media TV (Cable) television faults

Virgin听Media TV provides TV and radio channels through a cable directly connected to the home and problems are rare.听Virgin Media TV (Cable) service is often bundled with broadband internet access.听

To get services, you need a cable television听receiver and a subscription to a cable provider.听Cable is available in many parts of the country, but mainly cities.


While problems with cable听are rare, the following may help:

Cables

Check that all the cables are connected securely. If you still have no picture, try disconnecting and reconnecting the HDMI or SCART cable from the TV to the cable receiver. It sounds odd, but often works!

Cable service

Check with your to see whether there are any problems听in your area.

Virgin Media logo

Is the receiver working?

Try switching off your cable TV receiver from the mains and then leave for 10 minutes. Turn on again and see if it then works.