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Safety Advice Line

The Safety Advice Line is a service provided by the ³ÉÈËÂÛ̳'s Safety Team.

Tel: 0370 411 0464

E-mail: safety@bbc.co.uk

Who can call us: ³ÉÈËÂÛ̳ employees and ³ÉÈËÂÛ̳ productions only

What about: We maintain the myRisks Information site (which includes the ³ÉÈËÂÛ̳ Safety Guidelines), co-ordinate the safety vetting of Independents and manage access to the Safety Hub (our online safety tool for documenting risk assessments, accidents, incidents and near misses and safety assurance monitoring). When they aren't available, we also provide back-up support to the ³ÉÈËÂÛ̳'s . 

Also, your query may be better addressed by other support services within the ³ÉÈËÂÛ̳, including:

•  - for property-related issues. They also handle permits for filming in ³ÉÈËÂÛ̳ buildings
•  - we know you need it but how much and what type isn't something we can help with, but the ³ÉÈËÂÛ̳ Insurance team can
• Safety Equipment Store - they are separate from us so we can't help with orders or returns
•  - we don't advise directly on health matters, but our Occupational Health Service Partner does
•  - we can deal with most issues concerning myRisks tools and access, but if its a network or browser issue, then you'll need to speak to IT.

Emergencies in ³ÉÈËÂÛ̳ premises

To report an emergency within a ³ÉÈËÂÛ̳ building, including summoning the emergency services (UK), contact the ³ÉÈËÂÛ̳'s National Central Control Room (NCCR)

For Ambulance, Fire or Police assistance.
When a person or building are in danger call the ³ÉÈËÂÛ̳
National Central Control Room (NCCR)

0161 836 1666
or
0207 765 1666

Some buildings have local arrangements to dial 999 to summon emergency services locally. When that's the case use that system.

Please note: some ³ÉÈËÂÛ̳ buildings are not linked to this service, in which case you should dial "999" and ask to be put through to Police, Fire or Ambulance.

If someone requires first aid;

Contact local First Aider – Via Security (in your building) and/or Local noticeboards have details 

If you cannot find one quickly contact National Central Control Room (NCCR)who may be able to assist

If you think an ambulance is required:

Contact the National Central Control Room (NCCR) and tell them that an ambulance is needed tell them where the casualty is.

If you can’t contact the NCCR, or there are different arrangements locally, then call 999.

Ensure that you inform them of the address of the building and the location of the casualty in the building.

Contact the local Facilities Managers, the local security department or reception to inform them of the situation.

Stay with the casualty until help arrives.

³ÉÈËÂÛ̳ Emergency Information Service: the ³ÉÈËÂÛ̳’s ‘159’ Emergency Information Service can be used to keep you informed of major emergencies affecting the ³ÉÈËÂÛ̳, for example, major security alerts, fires or power failures at the larger ³ÉÈËÂÛ̳ buildings.

• Tel: 0800 0688 159
• Web: /159/
• Twitter: @³ÉÈËÂÛ̳159
• Red Button: Go to help menu or key in '159' on your remote.

Safety, Security & Resilience (SSR)

• [Gateway]
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• Occupational Health contacts
• [³ÉÈËÂÛ̳ network only]
• [Gateway]
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• Personal Emergency Evacuation Plan (PEEP)
• Safety Equipment Stores

Insurance

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Other useful contacts

• Vetted Contractor Lists
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