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Retailer

A sells goods to often in smaller quantities than a .

A flow chart showing the role of the retailer  in the channel of distribution.
CostsBenefits
Manufacturer will lose some profit to the retailerConvenience 鈥 retailers are located close to customers
Products in retailers are often displayed next to the competitionThe retailer displays and markets the goods for the manufacturer and offers after sales service
Manufacturer loses control of how the product is sold and marketedRetailers can provide customers with information about the product
CostsManufacturer will lose some profit to the retailer
BenefitsConvenience 鈥 retailers are located close to customers
CostsProducts in retailers are often displayed next to the competition
BenefitsThe retailer displays and markets the goods for the manufacturer and offers after sales service
CostsManufacturer loses control of how the product is sold and marketed
BenefitsRetailers can provide customers with information about the product

There are many different types of that sell to consumers:

  • independent stores
  • supermarkets
  • department stores
  • discount stores

Independent stores

Gift shop
Figure caption,
Independent stores like gift shops often offer unique items at higher prices than larger stores

Independent stores are small retail businesses set up by individuals or small groups of partners. Common examples of independent stores include:

  • gift shops
  • newsagents
  • convenience stores

Independent stores often offer unique items at higher prices than larger stores.

Supermarkets

Supermarkets offer a wide range of products ranging from groceries to clothing. Some supermarkets are now open 24 hours a day and all products are located on the same premises. This makes supermarkets a convenient method of shopping for consumers.

Department stores

Department store interior
Figure caption,
Department stores stock a large variety of goods under one roof making it easier for shoppers to find a range of products

Department stores, for example Debenhams and John Lewis, are often sited in prime locations such as city centres or large shopping centres. Department stores stock a large variety of goods under one roof making it easier for shoppers to find a range of products.

However with the rise of online retailers such as Amazon, department stores are finding it hard to compete on price due to large rental costs. This means goods are often more expensive in department stores.

Discount stores

Discount stores such as Poundland and Home Bargains sell products at the cheapest possible price. This attracts customers into the store but often discount stores have a limited amount of product choice.