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Well, if you can't see the keypad, or you can't reach the keypad, or you simply can't remember a 4 digit PIN number then, no, you're probably not one of its biggest fans.

Leonard Cheshire (yes, them again) are

"investigating the impact of this 'Chip and PIN' system on disabled people, as part of our wider campaign around access to banking and financial services. All responses are important, from disabled and non-disabled people, so that we can compare people's experiences"

You can download a Chip and PIN survey in either Word or PDF format from links on this page:. If you need the survey in a different format, they want you to let them know. Lady Bracknell assumes - in the absence of any other contact details for this - that the chap to whom the completed surveys are to be sent would be as good a person as any to ask. You can email him at lee.webster@lc-uk.org.

Closing date for surveys to be returned is Friday 4th August. Which is a bit tight for time, but the survey is pretty short and shouldn't take very long to complete.