Supporting Content
Dr. Punam on Medical Care Over Christmas
To search for your local pharmacy opening times in:- England, click .
- Scotland, click
- Wales, click
- Northern Ireland, click
Dr Amos on emergency first aid
To create a falls plan click
To find out if you can apply for a community alarm click .
More information about various first aid scenarios from the NHS websiteChecking a website
To check if a website is legitimate go onto the Who Is websiteBlood Donation Information
For more information on how to donate blood, click hereHolly Hamilton on Writing To A Company
To find a letter template for complaining about undelivered parcels, .
For a letter template on complaining to a company,Scams Happening Right Now
To remove remote access, you can use Seraph Secure software. To see how to install,
To find out how to restore a iPhone, iPad or iPod touch from a backup, .
Calum's Miso Mushroom Pithivier
A meat-free centrepiece that's not to be missed! For Calum'sÌýrecipe, click here.Iona's Money Monday
For the Pension Credit Calculator, click .
For more information on Inheritance Tax, click .Sarah Woods' Upside Down Puff Pastry Tarts
To view the recipe for Sarah Woods' Upside Down Puff Pastry Tarts, click here.Crystelle's Festive Food Gifts
ÌýFor Crystelle's festive food gifts which include Cacio e Pepe Biscuits and Spiced Pickles Onions and Carrots, click here.Rebecca Mason on Counterfeit Christmas Presents
Check your cables are legitimate on the manufacturer's website;
Rav on defeating digital pickpockets
Rav talked about improving the security of your mobile phone in his item on digital pickpockets.
For Apple devices click .
For Android devices click .
You should also report Apple phishing emails to reportphishing@apple.com.Mulled Pear Tarte Tatin
Mulled pear tarte tatin recipe, click hereBriony's Sprouts Three Ways
Divisive but delicious, Briony's three sprout-filled dishes make for a perfect Christmas treat. Click here for the recipes.Home Responsibilities Protection
Information on Home Responsibilities Protection: Home Responsibilities Protection Eligibility Checker:
Apply online or by post for Home Responsibilities Protection:Kimberley Wilson on Festive Burnout
If you need any help with pressure over the festive period, click here.Laura Pomfret on Loan Sharks
To check the Financial Conduct Authority Register click.Ìý
To report loan sharks, click .Ìý
Financial advice is available from , and Ìý
Roadworthy Vision
Find out more about entitlement to free eye tests in ,, Ìýand.Yvonne's Christmas Party Food
Have a look at the recipe for Yvonne's Party food hereGood Food's Next Level Mince Pies
For Good Food's mince pie recipe - .Gary Rycroft’s Festive Legal Headlines
Find out more about your rights to get a refund for faulty goods .Ìý
Request A Refund On Your Phone’s App Store
To request a refund on the Apple App Store, click here.
To request a refund on the Google Play Store, .How To Autofill On Web Browsers
To find out how to enter information to autofill when using web browser, click here.Jonny Murphy's Fifteens
Inspired by his nanny's recipe, Jonny's sweet and traditional fifteens recipe can be found byÌýclicking here.How to Access Cash
How to Request Cash Access: LINK Cash Access Assessment Request - LINK Cash Locator -Matt Allwright on Unused Accounts
For Matt's advice on how to access your password manager, and check app permissions, click here.
To find dormant bank accounts on My Lost Account, clickSupport For Scam Victims
To find emotional support if you've been scammed, .
To report a scam to Action Fraud, .Defrosting your Car
In Marc Cananur's piece about winter car crime we talked about defrosting the car. Here's some things you should do.- Check wipers aren’t turned on or frozen to glassÌý
- Turn on engine, warm blowers, rear window heater and air con (to remove moisture)
- Use brush to sweep off any snow
- Use a scraper and de-icer
- Don't use hot water it might crack your windscreenÌý
Bell’s Palsy Support
You can find out more about Bell’s Palsy on theÌýÌýGet support for all kinds of facial palsy fromÌýÌýÌýorÌýReporting Suspicious Letters
You can report a suspicious letter via theÌý
You should also report to the police throughÌýÌýin England, Wales, and Northern Ireland. In Scotland you should contact the Police on 101.
Report suspicious HMRC emails, text messages and phone calls,Ìý.
Avoid and report internet scams and phishing,Ìý.Ìý Ìý Ìý
Check if a letter you've received from HMRC is genuine,Ìý
Council Tax
If you need more help with council tax then see here.Yvonne's Mac and Greens
Yvonne's twist on a much loved comfort food. For a reminder on how to make her Mac and Greens,Ìýclick here.Iona's Complaining Clinic
Telephone Preference Service
To find out more about signing up to the Telephone Preference Service, click here.Yvonne's Christmas Trifle
For Yvonne's Christmas trifle recipe, click here.How to clear your browsing history and cache
This is the guide forÌý
This is the guide for
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This is the guide ofÌý
How to Check a Domain
ÌýYou can check how old a domain isÌý.Report a pothole
If you want to report a pothole in your local area clickHelp with rising costs
Debt guidance from Citizen's Advice Bureau
More information from National Debtline
Information about the charity Step ChangeIona Bain's Savings Clinic
For help with savings if you’re on a low income (Help to Save), .John's South Indian Fish Curry
Speedy, flexible and not to be missed, for John's South Indian Fish curry, click here.Keeping Passwords Safe
To find more information on how to use browsers and apps to safely store passwords,Anna's Ma's Lemon & Lime Cheesecake
For the recipe, click here.Car Finance Claims
Complaint letter template, .For more information on the Financial Ombudsman Service, .Keeping Passwords Safe
To find more information on how to use browsers and apps to safely store passwords,Finding Lost Life Insurance
MoreÌýinformation about tracing a lost pension or life insurance policy can be foundÌýon thewith the full list of providers and their contact detailsÌý.Jimmy's Stir Fry
For Jimmy's stir fried beef & broccoli recipe, click here.Rav's Halloween safety tips
Download our no trick or treaters noticeÌý.RSPCA advice for looking after pets is .
ClickÌýhereÌýfor our item on personal safety apps.Dr Ranj on RSI and Long Covid
Dr Ranj looked at Repetitive Strain Injury and Long COVID.
RSI advice from the NHS Website is
Long COVID advice from the NHS website is .
Sarah's Sri Lankan Pumpkin Curry
Tasty and in-season, click here for Sarah's Sri Lankan pumpkin curry.Iona Missing Money
For more information, click here.John's Perfect Steak Hacks
For John's tips on how to cook the perfect steak every time, click here.Finding Your Council
Please click to search your postcode and be directed to your council's website.Living Wage
To find out more about the National Live Wage go.
To find out more about the Real Living Wage Campaign goÌý
Blocking and reporting nuisance calls
To register with the Telephone Preference Service please click .
To report nuisance calls to the Information Commissioner's Office (ICO) clickInformation on Mortgage Abuse
To access information from the Surviving Economic Abuse charity, .
Information on domestic abuse can be found at Action Line, here.
For help if you're homeless because of domestic abuse, .
Further information on domestic abuse can be found at Women's Aid, .Dr Xand Type 2 Diabetes
For more information on type 2 diabetes, click .Iona Bain - Reporting to Action Fraud
Reporting a scam to Action Fraud:ÌýIona Bain - Reporting a Scam to your Bank
Reporting a Scam to your Bank:
1. End all communication with scammer2. Call your bank immediately3. Explain what happened4. Respond to requests from your bank promptly5. Report to the police
Dr Tom on Sleep and Back Pain
Full advice on when to be concerned about your back pain, and when to manage symptoms at home, can be found on the NHS website byÌý, orÌývia the 111 service.The Complaint Template
For a template for a complaint letter and additional informationDr Xand on Strokes
For support and advice on strokes, you can call the Stroke Association helpline on 0303 3033 100, or emailÌýhelpline@stroke.org.uk.
To sign up to the 24/7 online community,Benefit Cap Information
Please clickÌýhereÌýfor the full list of exempted benefits.
For additional support go toÌý,ÌýÌýandÌý.
Rebecca Mason - Abusive Emails
Report abusive emails to report@phishing.gov.uk - more information from
You can block your picture being used on Ìý.Learn the steps of CPR
British Heart Foundation's RevivR Online Tool, click .Two-Factor Authentication
Two-factor authentication guide for GmailÌý.
Two-factor authentication for OutlookÌý.
Other email accounts also allow you to set this up, please check their websites.
Volunteer Drivers
For help setting up your own scheme and more…
In England go toÌý
In Wales go toÌý
In Scotland go toÌý.
In Northern Ireland go toÌý.
Iona on Premium Bonds
For Iona's advice on Premium Bonds, click here.Felicity on Council Tax
Check what Council Tax band your property is in:
For England and Wales,Ìý.
For Scotland,Ìý.
Rebecca On Identity Fraud
If you think you are a victim of identity theft or fraud, you can report any suspicious activity toÌý or .Open Heritage Days Out
For free days out in England, clickÌý.
For free days out in Northern Ireland, clickÌý.
For free days out in Scotland, clickÌý.
For free days out in Wales, clickÌý.
Cancer Screenings with Dr Oscar
For more information on Cancer Screenings, click here.Colletta on the Care Cost Cap
If you’re not eligible for social care support, you may be able to apply for other financial help from your local council or, in some circumstances, from the NHS. For more information, click here.
Iona's Advice on Pensions
For Pension Wise, .
For more information on Pension Awareness Week, .
To see if you're eligible for Pension Credit,Ìý.
Inheritance Disputes with Denise Nurse
For help to pay the caveat fee and other court fees if you have a low income or are on certain benefits, .
For advice on how to stop a probate application by applying for a caveat, and how to respond to a challenge against your probate application, .Rav Wilding on Home Burglary
To register your belongings for free via the UK's National Property Register clickFelicity on Smart Meters
For the Citizen's Advice smart meter tool, . For the Priority Services Register, .ÌýHow To Donate Blood
Click to find out where you can donate bloodRav on QR code scams
To find out how to get money back from a dodgy company and escalate to the Financial Ombudsman, clickDr Punam's Hair Loss Advice
To find more advice on hair loss,Ìýclick here.Emergency Call SOS
iPhone guideÌý.
Samsung guideÌý.
Pixel guideÌý.
Rav's Personal Safety Tools
Find out more about the Walksafe appÌý.
Find out more about the Hollie Guard appÌý.
Find out more about the Strutsafe phonelineÌý.ÌýÌý
UK Energy Support
Find out what grants are availableÌý.
Find out ways to save energyÌý.
Find out about government supportÌý.
Iona's State Pension Advice
For Iona's advice on State Pensions, click here.Rav's Advice on Nuisance Neighbours
Click to report a noise complaint
Click to report to the Environment Agency
Click to report fly-tipping
Rebecca's Advice on Reducing Your Home Insurance
Click for tips on how to reduce your home insurance
Click to help calculate your building insuranceFinancial Support for Single and Cohabiting Couples
To read about Iona Bain's advice and resources for unmarried people, click hereGary Rycroft - Small Claims
Lawyer Gary Rycroft explains how the small claims process works. View Gary's advice hereRav's Advice on Bike Thefts
To register your bike on a national database, clickSolar Panel Scams
To find a trusted trader to help with solar panel installations, you can visit Which?'s list or the HIES schemePunam's Advice on Psoriasis
For advice on psoriasis, click on these links:
Rebecca's Ways to Stop Junk Mail
Click on these links for advice on ways to stop junk mail:
Sarah-Jane Crawford on Bereavement Support
To find out more about bereavement support payment, .Supermarket schemes
For more information on support available for your supermarket shops, click here.Laura's Advice on Overdrafts
Check out these links for advice on overdrafts and struggling with debtÌý ÌýÌýÌý ÌýÌýÌý ÌýNational Trust Film Locations
Click to discover your local National Trust film locations