Knowing your rights as a consumer. What you are and aren鈥檛 entitled to.
Expert advice from our Pop Up Shop in the West Midlands
Expert advice on who is responsible when things go wrong with a new washing machine
Advice from Trading Standards expert Sylvia Rook
Expert advice on what to do if you feel that you have been mis-sold a product on the phone
Everything you need to know about the proposed new Consumer Rights Bill
Consumer Advice from the Rip Off Britain Pop Up Shop
Angela Rippon, Gloria Hunniford and Julia Somerville investigate consumer complaints.