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A secret chatbot has popped up on some shopping sites (like ASOS and EVE) to let you negotiate over the prices on offer. But while negotiating with a computer can be easy, haggling with a person is a bit tougher.

The Apprentice's Kathryn Burn draws on her business experience to explain how to ask for money off your bills. She explains why after Morning Live is the best time to go shopping for a bargain, and she's got her 5 fool proof phrases to avoid embarrassment when asking for money off... and one of them doesn't even involve speaking!

To watch this with subtitles, go to 成人论坛 iPlayer and search for Morning Live from 29/08/24.