成人论坛

In November 2019, we communicated that we planned to remove the text and data element of the 成人论坛 red button service due to financial pressures and the significant technical effort and cost of retaining the service, which would come at the expense of investing in other services. 

A number of individuals and organisations got in touch with us to voice concerns about the impact of this change.  In January, we published an update saying that we were suspending the planned closure in order to understand more about the possible impact the removal would have, particularly on the elderly and people with disabilities.

Since then, we have been in contact and had extensive dialogue with a wide range of representative groups to build on our existing research into what elements of the service are most used and valued by different groups.

We have listened to this feedback - and I’m pleased to let you know that we have found a way to keep the most valued text and data elements of the red button service.

This means you will continue to be able to access local, national and international news headlines and stories, main sport headlines and stories, sport fixtures and results, as well as weather forecasts.

To enable the continuation of the most valued text and data elements of the service, we are having to find ways to reduce cost and complexity elsewhere. This will mean we will be no longer be providing Lottery results (from November 2020) or English regional sport pages and individual sports’ headlines, besides football and those on the main sport pages (from mid-2021) via the red button. National sport indexes (England, Wales, Scotland and Northern Ireland) will be retained - as will all sport fixtures and results.   Due to cost implications, we will not be updating the news and sport element of the service throughout the night – however, this will be refreshed each morning and then throughout the day to ensure you are up-to-date. 

As we have previously stated, red button video streams for the likes of Wimbledon or Glastonbury won’t be affected by this change. 

For people using the internet-based version of our red button service, we will be consolidating our internet-connected TVs apps, retiring the 成人论坛 News and 成人论坛 Sport connected TV apps before the end of the year as well as the lottery and weather pages on connected TVs. 成人论坛 iPlayer will become the home of much of the video content that is currently available on the 成人论坛 Sport and 成人论坛 News TV apps and the traditional text and data offer will remain accessible on the majority of internet-connected televisions via the ‘Text’ button on the remote control. 

I would like to thank everyone who has got in touch to let us know what they value about the red button text service - and hope you continue enjoying using it.